Q-See QSTC201 - Manual (Page 62)

QSTC201/211 IP-CAMERA USER MANUAL
62
8
Questions & Answers
1. Q: I forgot the password, how can I reset it?
A ：Press “RESET” button for 4 seconds to restore to default status.
Note: Default IP: 192.168.0.201
User name: admin
Password: 123456
2. Q ： ： ： ：I can not connect to devices through IE browser, what can I do to solve
the problem?
A: Please check the network cable connections and make sure they are
connected well.
B: IP is not available. Reset the IP and make sure it is correct.
C: Web port number is being blocked by service provider or being used by
another device: try using a different port number.
D: If the above do not help try restoring default settings by pressing “RESET”
button for 3—5 seconds.
Note: default IP: 192.168.11.201 ，mask number: 255.255.255.0
3. Q ： ： ： ：IP tool search can not find devices, what can be stopping it?
A ：It may be blocked by the anti-virus software in your computer. Please turn off
the anti-virus program and try to search for device again. Also make sure that
the PC and IP Camera are on the same network (connected to the same router)
4. Q ：IE Can not download ActiveX control, how do I work around this?
a. If the IE browser is blocking ActiveX please do the following setup:
Open IE browser. Click Tools-----Internet Options….