Marantz M-CR502 - Manual (Page 34)

30
NAMES AND FUNCTIONS
BASIC
CONNECTIONS
BASIC
OPERA
TIONS
BASIC
SETTINGS
PRACTICAL
CONNECTIONS
ADV
ANCED OPERA
TIONS
IF YOU EXPERIENCE
PROBLEMS
MISCELLANEOUS
IF YOU EXPERIENCE
PROBLEMS
ENGLISH
IF YOU EXPERIENCE PROBLEMS
Be sure to check the items in the following list if you experience problems. If checking the following items
does not resolve your problem, please contact the retail store where you purchased your product or your
nearest Marantz Consumer Marketing or Service Center.
GENERAL
Symptom Possible Cause Resolution
Power does not come on. The unit
enters standby mode immediately
after turning on power.
The power cable is not fully
plugged in.
Check that the power cable is
connected correctly. (Page 10)
The speaker cable is in contact with
the unit. Or, the cable has shorted.
Check that the speaker cables are
connected correctly. (Page 7)
The audio level of one of the
channels is low.
Cables are not connected correctly. Check that all cables are connected correctly.
The left and right channels are out
of balance.
Try adjusting the left-right balance.
(Page 16)
The unit does not function correctly.
The unit has received a strong
electric shock from an external
source, such as a lightning strike or
static electricity.
Unplug the power cable of the unit,
wait 3 minutes, and plug the power
cable back into a power outlet.
Noise from other devices in the
surrounding area is being emitted.
The unit is too close to the other
devices.
Separate the unit from the other
devices.
Noise from the unit is being
emitted.
The unit is connected to the
same power outlet as a personal
computer or other digital device.
Either connect to a different power
outlet or connect a commercially
available power filter to the unit.
The set time has been lost.
The power cable has become
disconnected or the power supply
has been cut off for 1 or more
minutes due to a power outage or
other cause.
The time is initialized if the power
supply is cut off for 1 or more
minutes. Reset the time. (Page 15)
REMOTE CONTROL OPERATIONS
Symptom Possible Cause Resolution
The unit cannot be operated using
the remote controller.
You are out of the operating range
of the remote controller.
Refer to the operating range for the
remote controller (Page 3) and use
it only inside the proper operating
range.
The receiver for remote control
signals on the unit is being struck
by direct sunlight or lighting.
Change the orientation of the unit
so that direct sunlight or lighting
does not strike it.
The batteries are used up.
Be sure to replace with new
batteries.
IR=DISABLE has been set.
Be sure to set to IR=ENABLE.
(Page 17)
CD AND USB OPERATIONS
Symptom Possible Cause Resolution
Cannot play a music CD.
The disc has been inserted upside
down.
Be sure to play the disc with the
label side facing up.
The disc is dirty.
Refer to handling the disc. (Page
33)
The disc is warped or scratched. Try playing a new disc.
CD-R and CD-RW discs cannot be
played.
The disc has not been finalized.
Be sure to finalize the disc using
software for writing data to disc.
There is a problem with the disc
itself.
Try using discs from another disc
manufacturer.
MP3 and/or WMA files cannot be
played when using a USB device.
The file extension is not MP3 or
WMA.
Change the file extension and try
writing to the USB device again.
The compression format is not MP3
or WMA.
Convert to MP3 or WMA format.
The USB memory device has been
destroyed.
Replace the USB memory device.
No sound is emitted from speakers
even though a CD is playing.
The audio volume is not turned up.
Raise the audio volume to an
appropriate level.
The audio system is being muted.
Press the MUTE button on the
remote controller.
The input source is not set to CD.
Press the CD button on the remote
controller.
Speaker cables are not connected.
Check that speaker cables are
connected correctly. (Page 7)
Headphones are connected.
Lower the audio volume and
disconnect the headphones.
CD playback is being paused. Press the 6 button on the unit.
The sound skips during CD
playback.
The disc is warped or scratched. Try playing a new disc.
The unit is installed in a location
subject to vibration or shock of
impact.
Place the unit in a stable location.
The disc is dirty. Refer to disc handling (Page 33).
You are using a copy-controlled CD. Marantz does not guarantee the
playback of copy-controlled CDs.
M-CR502N_01_ENG.indd 30 08.8.7 5:28:55 PM