Desa CD36TN-M - Manual (Page 37)

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TROUbLEShOOTING
Continued
OBSERVED PROBLEM
Glass soots
Fireplace produces a clicking/tick-
ing noise just after burners are lit
or shut off
Remote does not function
Fireplace produces unwanted
odors
Fireplace shuts off in use
REMEDY
1. Adjust the log set so the flame
does not excessively impinge
on it
2. Inspect the opening at the base
of the burner to see that it is
not packed with any type of
material
1. This is common. If noise is
excessive, contact qualified
service person
1. Replace 9-volt batteries in
receiver and hand-held remote
control
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 24)
1. Fireplace has been tested for
up to 40 mph winds. However,
extreme conditions may occur.
See Lighting Instructions on
page 28
2. Check local propane/LP or
natural gas company
3. Clean pilot (see Cleaning and
Maintenance, page 33
4. Locate and correct all vent
connections (see Installation
Planning, page 11)
5. Tighten or replace glass door
(see Removing/Replacing
Glass Door, page 25)
6. Replace faulty components
7. Check for proper installation
or remove debris or blockage
POSSIBLE CAUSE
1. Flame impingement on logs
2. Debris around burner air
mixer
1. Metal expanding while heating
or contracting while cooling
1. Battery is not installed or bat-
tery is power is low
1. Gas leak. See Warning
statement above
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking ex-
haust gases into system
5. Glass is too loose and air tight
gasket leaks in corners after
usage
6. Bad thermopile or thermo-
couple
7. Vent cap improperly installed
or blocked
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.