Thinklogical ImageEvolution X3 Manual - Manual (Page 15)

Revision D 15 June 2011
6.1.3 Telephone
Telephone Sales: Contact our expert, technically oriented sales staff via telephone in Milford,
CT at (203) 647-8700 or if in the continental US, you may use our toll-free number (800) 291-
3211. We are here Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. Ask
for their direct dial phone number when you call.
Telephone Product Support: Contact Product Support via telephone in Milford, CT at (203) 647-
8700. The support lines are manned Monday through Friday, 9am to 5pm, Eastern Time Zone.
International Sales: Please contact our US sales staff in Milford, CT at (203) 647-8700. We are
here Monday through Friday, 8:30am to 5:00pm, Eastern Time Zone (same as New York City).
If leaving a voice message, please provide a “best time to call back” so we may reach you at
your convenience.
Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours
and holidays. You can leave voice messages for individuals at any time. Our Sales
Representatives have direct numbers to speed up your next call to us.
6.1.4 Fax
Our company facsimile number is (203) 783-9949. Please indicate the nature of the fax on your
cover sheet and provide return contact information.
6.1.5 Product Support
Thinklogical’s support personnel are available Monday through Friday from 8:30am to 5:00pm,
Eastern Time Zone. If your application might require assistance at some time outside of our
normal business hours, please contact us beforehand and we will do our best to make
arrangements to help you with your Thinklogical products.
6.1.6 Warranty
Thinklogical, LLC (“Thinklogical”) warrants this product against defects in materials and
workmanship for a period of one (1) year from the date of delivery (ordinary wear and tear
excluded). This limited warranty does not cover defects resulting from (i) use of the product
other than as described in the applicable documentation for the product; (ii) modifications to or
repairs of the product that are made by any party other than Thinklogical or a party acting on
Thinklogical’s behalf, or (iii) combination of the product with third party products that is not
consented to by Thinklogical. Occurrences of events described in (i) – (iii) shall void the
foregoing warranty. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Except for the express warranty set forth above, to the fullest extent permitted under
applicable law, Thinklogical, LLC and its suppliers disclaim any and all other warranties,
express and implied, including without limitation the implied warranties of
merchantability, fitness for a particular purpose, title and non-infringement.