Verilink PRISM 4101 (34-00230) Product Manual - Manual (Page 75)

Returning Products 63
Returning
Products If for any reason you must return your TxPORT product, it must be returned to the
factory, shipping prepaid and packaged to the best commercial standard for
electronic equipment. TxPORT will pay shipping charges for delivery on return.
You are responsible for mode and cost of shipment to TxPORT.
You must have a Return Material Authorization (RMA) number marked on the
shipping package. Products sent to TxPORT without RMA numbers will be
returned to the sender unopened, at the sender’s expense. A product sent directly to
TxPORT for repair must first be assigned a Return Materials Authorization (RMA)
number.
You may obtain an RMA number from customer service at 888-4TxPORT
extension 2282. When calling TxPORT for an RMA, please have the following
information available.
✦ Model number and serial number for each unit.
✦ Reason for return and symptoms of problem.
✦ Warranty status (if known).
✦ Purchase order number to cover charges for out-of-warranty items.
✦ Name and phone number of person we can contact if we have questions about the
unit(s).
Cable Kits
9-1001-072-1
9-1001-073-2
9-1001-091-1
9-1001-091-2
8-pin RJ-48 to IBM Type 1(Token Ring)
DB-9 female to 8-pin RJ-48 (PC to SUPV)
8-pin RJ-48 to DB-25 male (modem to SUPV)
8-pin RJ-48 to DB-25 female (modem to SUPV)
Adapters
9-1001-015-1
9-1001-015-2
9-1001-016-1
9-1001-016-2
DB-25 male to 8-pin (modem to SUPV)
DB-25 female to 8-pin (modem to SUPV)
DB-25 male to 8-pin (terminal to SUPV)
DB-25 female to 8-pin (terminal to SUPV)
MIBs
9-1000-1000-1
9-1000-4000-1
TxPORT MIB
DDS MIB
Rack Mount Kits
9-3100-002-1
9-3100-002-2
19-inch
23-inch
Table B-2 Option Equipment for the PRISM 4101