Rose Electronics ClassView - Manual (Page 26)

22
CLASSVIEW INSTALLATION AND OPERATIONS MANUAL
4. Wrong or missing characters from those typed
a. The keyboard mode is incorrect. See item 3c above
5. Can't access all functions of mouse
a. If Microsoft BallPoint mouse, get latest Microsoft revision 9.01 driver
6. Mouse does not move
a. ClassView turned off after or not connected when CPU booted or
application using mouse run. Exit and re-enter application using
mouse or issue reset command
b. PS/2 mouse was not connected when ClassView powered up or has
been disconnected and reconnected. Issue the reset command
7. PS/2 mouse gets out of sync
a. Cabling was disturbed during mouse movement. Issue the null
command once or twice to re-sync the mouse. Get a later mouse
driver which does not exhibit this problem, such s Microsoft rev 9.01
8. Video fuzzy
a. Cable too long or wrong type. Verify that resolution and distance
match Video Distance Capability table. Upgrade cable if necessary
9. Video not synchronized or wrong color
a. Cable is loose, reseat cable
b. Wrong CPU cable used. If you have a 9515, 9517, 9518, XGA mono
or similar monitor, you must use special cables or adapters. See
previous section, XGA video, model 9515, 9517, 9518 monitors
c. Cable is defective, try using cable from another CPU if problem goes
away cable is defective
d. Port on ClassView is defective, try using another port on ClassView.
If problem goes away port is defective
10. Lower resolution video OK, but can't enter high resolution mode
a. Wrong CPU cable used. If you have a XGA, XGA-2, or other high
resolution video card you should probably be using the CAB-Y…
cable to connect your CPUs
b. Driver has not been setup. Windows, OS/2, or other driver has not
been configured for this resolution. Configure the driver
11. Status LED flashes at steady 3/second rate, unit does not respond
a. Duplicate address is present. Some other ;unit has same address as
this unit. Change address from DIP switch and power unit off an on
b. Unit has a defective component and fails self test. Unit must be
serviced.