PLANET ICA-2200 - Manual (Page 91)

User’s Manual of ICA-2200
85
network.
The
username and
password for the fir st
time or a fter factory
default reset
Username = admin and Password = admin.
Note that it’s all case sensitivity.
Forgot the username
and password Follow the steps below.
1.
Restore the factory default setting by pressing and holding
down more than 5 seconds on the device.
2.
Reconfigure the device.
Forgot the IP address of
the device. Check IP address of device by using the PLANET IPWizard II
program or by UPnP discovery.
PLANET IPWizard II
program cannot find the
device. • Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program
cannot detect device over a router.
• If IP address is not assigned to the PC which running
IPWizard II program, then IPWizard II program cannot find
device. Make sure that IP address is assigned to the PC
properly.
• Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
• Check the firewall setting of your PC or Notebook.
Internet Explorer does
not seem to work well
with the device Make sure that your Internet Explorer is version 6.0 or later. If
you are experiencing problems, try upgrading to the latest
version of Microsoft’s Internet Explorer from the Microsoft
webpage.
PLANET IPWizard II
program fails to save the
network parameters. • Network may have trouble. Confirm the parameters and
connections of the device.
UPnP NAT Traversal
Cannot work with NAT
router • Maybe NAT router does not support UPnP function. Please
check user’s manual of router and turn on UPnP function.
• Maybe UPnP function of NAT router is not compatible to the
IP camera. Please contact your dealer to get the approval