PLANET ICA-2200 - Manual (Page 94)

User’s Manual of ICA-2200
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but not externally. Internet firewall with your system or network administrator.
The firewall may need to have some settings changed in order
for the device to be accessible outside your LAN.
• Make sure that the device isn’t conflicting with any other web
server running on your LAN.
• Check the configuration of the router settings allow the
device to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
The unreadable
characters are
displayed. Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on
the Internet Explorer.
Frame rate is slower
than the setting. • The traffic of the network and the object of the image affect
the frame rate. The network congestion causes frame rate
slower than the setting.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
• Ethernet switching hub can smooth the frame rate.
Blank screen or very
slow video when audio is
enabled. • Your connection to the device does not have enough
bandwidth to support a higher frame rate for the streamed
image size. Try reducing the video streaming size to 160x120
or 320x240 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the device.
Image Transfer on e-mail
or FTP does not work. • Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Pan/Tilt does not work.
(including Click to Center
and Preset Positioning) • Click [Refresh] on the Internet Explorer when the
communication stops with the device. The image will refresh.
• Other clients may be operating Pan/Tilt.