Troubleshooting – PLANET IGTP-80xT Series User Manual

Page 28

Advertising
background image

28

4. Troubleshooting

This chapter contains information to help you solve issues. If the IGTP-
80xT is not functioning properly, make sure the IGTP-80xT was set up
according to instructions in this manual.

The Power LED is not lit

Solution:
Check the power cable connection between power adapter and IGTP-
80xT.

Why I connect IGTP-80xT to device with 1000Base-LX/SX
interface and the 1000Base-LX/SX fiber connection fail?

Solution:
Please check the fiber connection between two devices is correct.

10/100/1000Base-T port link LED is lit, but the traffic is irregular

Solution:
1. Check that the attached device is not set to dedicate full duplex.

Some devices use a physical or software switch to change duplex
modes. Auto-negotiation may not recognize this type of full-duplex
setting.

2. Check and assure the TP ports from both IGTP-80xT and attached

device run at Auto-negotiation mode.

Why the PoE port not provide power to my powered devices?

Solution:
Since the IGTP-80xT comply with IEEE 802.3at / 802.3af PoE standard,
please check that the device is also comply with IEEE 802.3at / 802.3af
PoE standard. Otherwise, the IGTP-80xT will not inject PoE power to
the devices.

Why I connect IGTP-805AT to device with 100Base-FX
interface and the 100Base-FX fiber connection fail?

Solution:
Please check the fiber connection between two devices is correct.

Advertising