Check the error-correction settings, Send to a different fax machine, Check the sender's fax machine – HP Color LaserJet Pro MFP M182nw User Manual
Page 150: Check the fit-to-page setting
3.
Select
Send Fax Setup
, and then select
Def. Resolution
.
4.
Select the desired resolution setting, and then press
OK
.
Check the error-correction settings
Usually, the printer monitors the signals on the telephone line while it is sending or receiving a fax. If the printer
detects an error during the transmission and the error-correction setting is
On
, the printer can request that the
portion of the fax be resent. The factory-set default for error correction is
On
.
You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing
to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax
overseas or receive one from overseas, or if you are using a satellite telephone connection.
1.
On the printer control panel, press the Setup button .
2.
Select
Service
, and then select
Fax Service
.
3.
Select
Error Correction
, and then select
On
.
Check the fit-to-page setting
If the printer printed a fax job off the page, turn on the fit-to-page feature from the printer control panel.
NOTE:
Make sure that the default paper size setting matches the size of the paper in the tray.
1.
On the printer control panel, press the Setup button .
2.
Select
Fax Setup
, and then select
Recv. Fax Setup
.
3.
Select
Fit to Page
, and then select
On
.
Send to a different fax machine
Try sending the fax to a different fax machine. If the fax quality is better, the problem is related to the initial
recipient's fax machine settings or supplies status.
Check the sender's fax machine
Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the
sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following
changes:
●
Make sure the original document is on white (not colored) paper.
●
Increase the fax resolution, quality level, or contrast settings.
●
If possible, send the fax from a computer software program.
140 Chapter 9 Solve problems
ENWW