Solve general fax problems, Faxes are sending slowly – HP Color LaserJet Pro MFP M182nw User Manual
Page 158
4.
Verify that the fax was set up when the printer software was installed.
From the computer, in the HP program folder, run the Fax Setup Utility.
5.
Verify that the telephone service supports analog fax.
●
If using ISDN or digital PBX, contact your service provider for information about configuring to an
analog fax line.
●
If using a VoIP service, change the
Fax Speed
setting to
Slow (V.29)
from the control panel. Ask if your
service provider supports fax and for the recommended fax modem speed. Some companies might
require an adapter.
●
If you are using a DSL service, make sure that a filter is included on the phone-line connection to the
printer. Contact the DSL service provider, or purchase a DSL filter if you do not have one. If a DSL filter
is installed, try another filter because filters can be defective.
Solve general fax problems
●
●
●
Fax cuts off or prints on two pages
Faxes are sending slowly
The printer is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Turn off the
Error Correction
setting.
a.
On the printer control panel, press the Setup button .
b.
Select
Service
, and then select
Fax Service
.
c.
Select
Error Correction
, and then select
Off
.
NOTE:
This can reduce image quality.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Increase the
Fax Speed
setting.
a.
On the printer control panel, press the Setup button .
b.
Select
Fax Setup
, and then select
Advanced Setup
.
c.
Select
Fax Speed
, and then select the correct setting.
●
Divide large fax jobs into smaller sections, and then fax them individually.
●
Change the fax settings on the control panel to a lower resolution.
a.
On the printer control panel, press the Setup button .
b.
Select
Fax Setup
.
148 Chapter 9 Solve problems
ENWW