Problem solving – Kodak S3060 Document Scanner User Manual

Page 56

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48

A-61981 20 April 2022

Problem solving

Use the list below as a guide to check possible solutions to problems you may

encounter when using the printer.

Problem

Possible Solution

Print quality is poor or inconsistent

• Be sure the ink cartridge is not empty.

• Be sure the ink cartridge is properly installed.

• Be sure the ink cartridge is in the correct position for printing.

• Verify that the printer has been enabled in the scanning application and

that the expected print string has been specified.

• Verify that all printer connectors are securely fastened and that the

printer cable is securely attached.

• Clean the print head (see “Printing problems when starting up due to

dry print head” below).

Printing problems when starting up

due to dry print head

Remove the ink cartridge from the printer carrier and using a lint free

cloth or swab, dab (do not wipe) the ink jets on the ink cartridge, replace

the ink cartridge and try again.

Not printing

• Be sure that printing is enabled in the scanning application.

• Check to be sure that the ink cartridge/printer carrier is secure and in

the desired print position.

• Be sure the tape is removed from the print head.

• Be sure the Printer Accessory is plugged in.

Ink is being sprayed on the back of

the scanner

• Verify that the printer carrier is securely in a print position (see

“Changing print positions” on page 47).

Printer door will not close

• Verify that the printer carrier is in the “printing” position.

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