Datavideo SHOWCAST 100 4K Switcher with Built-In Streaming Encoder - Manual (Page 54)

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
Wait for about five seconds then release the buttons as soon as you see the RECORD and STREAM
button LEDs light up.

The IP address should be the default IP which is 192.168.1.200.
Troubleshooting the Network Connection
Connect the STREAM port to the network then use the IP Finder utility program to scan for NVS-31
MARK IV. If not found, it is possible that your network is not assigning IP addresses. Reasons of this
are outlined as follows:

The Router or the DHCP server is not connected to the network.

New devices are blocked by the network administrator.

Anti-virus software or the firewall blocks the communication.
1. Solve the problem by trying the following:

Turn off the router, wait for 10 seconds then turn on the router again.

Reset the NVS-31 MARK IV’s network setting to the factory default:
-
Turn off SHOWCAST 100.
-
Push the Record and Stream buttons simultaneously while turning on the SHOWCAST
100’s power.
-
Wait for about five seconds and release the buttons as soon as you see the RECORD and
STREAM button LEDs turned ON.

Reboot the PC.
2. If the problem still persists, try the following ways:

Temporarily shut down the anti-virus software or firewall.

Make sure no other devices are connected to the LAN (wired or wireless) because this may
result in IP conflicts.
3. After trying all methods and if the problem is still not solved, the NVS-31 MARK IV offers the fixed
IP feature that allows you to establish point-to-point connection to gain access to the device
without a DHCP server. Please note that the NVS-31 MARK IV’s default IP address is
192.168.1.200. Follow the steps outlined below.

Restore the NVS-31 MARK IV’s default network settings.
-
Turn off the SHOWCAST 100.
-
Push the Record and Stream buttons simultaneously while turning on the device’s power.
-
Wait for about five seconds then release the buttons as soon as you see the RECORD and
STREAM button LEDs turned ON.

Connect your PC to NVS-31 MARK IV directly using an Ethernet cable (not necessarily a
crossover cable).

Click START located at the bottom left corner of your PC screen.

On the text bar, enter Network Connections then click the icon that appears.

Double click the network adapter that connects your PC or laptop to the SHOWCAST 100.

Click the “Properties” button.

Select “Internet Protocol Version 4 (TCP/IPv4)” and click the “Properties” button.