Epson C82362 User Manual

Page 266

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14-12

Troubleshooting

R4C3610 Adm/G
Rev. C

A5 size

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KOW M.Arai K.Nishi
K. Nishi
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NetWare printers cannot be monitored when

Allow monitoring

is selected for monitoring Windows shared printers under
Windows NT 4.0/3.51.

Cause

What to do

EPSON Status Monitor 2 is
set incorrectly.

Double-click Services in the Control
Panel and stop the EPSON Printer
Status Agent service. Restart EPSON
Status Monitor 2 and then restart the
service. This procedure must be
repeated every time you log on to
Windows NT 4.0/3.51.

NetWare printers cannot be monitored.

Cause

What to do

You are using EpsonNet
WinAssist.

You cannot use EPSON Status Monitor
2 and EpsonNet WinAssist at the same
time. Quit WinAssist and use EPSON
Status Monitor 2. If you want to use
WinAssist, quit EPSON Status Monitor
2 first.

The printer port number is
not set to 0 when using in
Remote Printer mode.

Use the NetWare control tool to set the
port number to 0.

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