Figuring out communications problems, Alarm, Error messages – Muratec F-150 User Manual

Page 93

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Just in case …

Occasionally during transmissions, your fax machine will detect a problem with the
phone line or will encounter some other trouble in transmission or reception. When
it does, it will alert you with an alarm. You can further identify the problem with

LCD

messages, printed check messages and error reports. In the next few pages, we’ll

tell you more about these troubleshooting methods.

Alarm

Your fax machine will sound the alarm tone — a series of short beeps — if it suffers
either of these two problems:
• It has trouble transmitting or receiving.
• It runs out of paper.

LCD

error messages

What you see on the

LCD

What it means/What to do

Reset Document

Your document wasn’t inserted correctly, or the
fax to which you’re sending can’t handle the doc-
ument’s page length. Reset the page and try
again.

Insert Document

There was no document in the document feeder
when you tried to send a fax or make a copy.
Place a document in the feeder and try again.

Hang Up Phone

The optional handset is off-hook. Hang it up,
making sure the upper part of the handset
presses down on the “hook” button.

Call For Service

The scanner lamp is dim or inoperable. Make
repeated copies to help evaporate any internal
moisture. If that doesn’t resolve the problem, call
your authorized Muratec dealer or Muratec
Customer Support.

What you see on the

LCD

What it means/What to do

Too Many Characters

You attempted to enter too many numbers or
other characters in the current operation. Press

CANCEL

to delete the extra characters, then try

again. You may wish to review the operation’s
appropriate instructions.

Invalid Number

You pressed a key which has no function during
the current operation.

No Number Stored

You selected an autodialer number for which
there is no phone number programmed. Either
choose another autodialer number or dial a
phone number directly from the numeric keypad.

Communication Error

A communication error disrupted the reception
or transmission. If you were transmitting, press

ENTER

to clear the error message and then re-try

the transmission. If you were receiving a fax, try
to contact the other person and have him/her re-
try the transmission.
(The problem may be
entirely with his/her machine, phone line, etc.)

Close Scanner Cover

The scanner cover is open. Close it.

Close Top Cover

The printer cover is open. Close it.

Please Remove Paper

A paper jam has occurred. Remove the jammed
paper
(review pages 3.2–3.3 if necessary).

No Report

You requested an activity journal or confirma-
tion report, but your machine has no record of
any fax jobs having occurred.

Enter No.(0-99)

You entered a number greater than 99 while
trying to print a database polling document.
Your machine can store 100 files, numbered
0–99, for database polling. Determine the file’s
correct number and re-enter it.

Figuring out communications problems

3.6

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