Intermec 6400 User Manual

Page 145

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SECTION 4

Maintenance and Troubleshooting

6400 Hand-Held Computer User’s Guide 4-9

Table 4-1 continued

Basic Troubleshooting

Condition

Solution

Hear A Beep When

Programming

Scanner To Enable

Interleaved 2 Of 5,

But Not When

Trying To Set

Length 1

Beeps are heard at the end of a programming sequence.

Enabling Interleaved 2 of 5 is a one-bar code sequence.

Setting an Interleaved 2 of 5 length is a three-bar code

sequence. You will not hear the beep until the third (last)

bar code is scanned. Please note, you must scan each bar

code of a multiple sequence within a 1/2 second of each

other. This is most easily accomplished by making a high

resolution copy of the appropriate bar codes and arranging

them one above the other.

Printers Flow

Control On The

Serial Port Causes

Missing Data

Ensure when loading 64SCN7B that the “--t0” switch is

used to disable its handling of serial port data as scanner

data. Otherwise, 64SCN7B is reading any XON/XOFF

messages from the printer.

“DASI Scanner

HW Initialization

Failed.”

Press any key to proceed. By default, 64SCN7B will try to
initialize the integrated scanner. If your

computer

does not

have an integrated scanner, turn off the handling of it with

the 64SCN7B command line switch “--i0”. The error

message will not cause any problems. If you do have an

integrated scanner, it is inoperative and needs to be

repaired.

Running TN.EXE

Does Not Display

Data

Add the “--p” command line switch to 64SCN7B --e--w. Also,

ensure the [PCTCP TN] section of the PCTCP.INI files

contains “screen-saver=yes”. TN.EXE bypasses the BIOS

key buffer, but TN is not reading the buffer. The “--p” switch

causes 64SCN7B to send the keys to the hardware instead

of the BIOS. The “--p” switch may be tried for any software

that reads keys directly from the hardware rather than the

BIOS.

If these basic solutions do not solve your problem, there

could be a number of possible causes. Additional things to

try:

"

Refer to the software documentation written for your

application. This documentation may contain trouble-

shooting information.

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