Samsung OFFICESERV 7100 User Manual
Office serv, General description
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Table of contents
Document Outline
- OfficeServ 7100 General Description
- TABLE OF CONTENTS
- PART 1. SYSTEM OVERVIEW
- PART 2.HARDWARE DESCRIPTIONS
- 2.1 SYSTEM CABINET
- 2.2 PROCESSOR CARDS
- 2.3 INTERFACE CARDS
- 2.4 DAUGHTERBOARD MODULES
- 2.5 COMMON OfficeServ INTERFACE CARDS
- 2.6 STATION EQUIPMENT
- PART 3. SPECIFICATIONS
- OfficeServ 7100 Feature Capacities
- PART 4. BUSINESS FEATURE PACKAGE
- SYSTEM FEATURES
- 4.1 SYSTEM FEATURE DESCRIPTIONS
- ACCOUNT CODE ENTRY
- Forced – Verified
- Forced - Not Verified
- Voluntary
- ACCOUNT CODE KEY
- ACCOUNT CODE KEY – ONE TOUCH
- ADMINISTRATOR PROGRAM KEY
- ALL CALL VOICE PAGE
- ATTENTION TONE
- AUDIO MESSAGE WITH ALARM (TIMER) REMINDER
- AUTHORIZATION CODES
- AUTO ANSWER ON CO
- AUTO ATTENDANT
- AUTOMATIC CALL DISTRIBUTION (ACD)
- AUTOMATIC HOLD
- BACKGROUND MUSIC
- BRANCH GROUP
- CALL ACTIVITY DISPLAY
- CALL CENTER
- CALL COSTING
- CALL FORWARDING
- CALL HOLD
- CALL PARK AND PAGE
- CALL PICKUP
- CALL RECORDING
- CALL WAITING/CAMP-ON
- CALLER ID FEATURES
- CALLER IDENTIFICATION
- CENTREX/PBX USE
- CHAIN DIALING
- CHAIN FORWARD
- CLASS OF SERVICE
- COMMON BELL CONTROL
- COMPUTER TELEPHONY INTEGRATION (CTI)
- OfficeServ™ Link
- OfficeServ™ DataView
- OfficeServ™ EasySet
- OfficeServ™ Call
- OfficeServ™ Operator
- OfficeServ™ Softphone
- CONFERENCE
- CONFERENCE GROUP
- CUSTOMER SET RELOCATION
- DATA SECURITY
- DATABASE PRINTOUT
- DAYLIGHT SAVING TIME-AUTOMATIC
- DIALED NUMBER IDENTIFICATION SERVICE (DNIS)
- DIRECT IN LINES
- DIRECT INWARD DIALING (DID/DDI)
- DIRECT INWARD SYSTEM ACCESS (DISA)
- DIRECT TRUNK SELECTION
- DIRECTORY NAMES
- DISA SECURITY
- DISTINCTIVE RINGING
- DOOR LOCK RELEASE (PROGRAMMABLE)
- DOOR PHONES
- EXECUTIVE BARGE-IN (OVERRIDE)
- EXTERNAL MUSIC INTERFACES
- EXTERNAL PAGE INTERFACES
- FLASH KEY OPERATION
- FLEXIBLE NUMBERING
- GROUP BUSY SETTING
- HOT DESKING (ITP KEYSETS)
- HOT LINE
- IN GROUP/OUT OF GROUP
- INCOMING CALL DISTRIBUTION
- INCOMING/OUTGOING SERVICE
- INDIVIDUAL LINE CONTROL
- IP KEYSETS
- ISDN SERVICE
- LAN INTERFACE
- LEAST COST ROUTING
- LIVE SYSTEM PROGRAMMING
- MEET ME PAGE AND ANSWER
- MEMORY PROTECTION
- MESSAGE WAITING INDICATIONS
- MESSAGE WAITING KEY
- MICROPHONE ON/OFF PER STATION
- MOBILE EXTENSION (MOBEX)
- MOBILITY SOLUTION
- MULTIPLE LANGUAGE SUPPORT
- MUSIC ON HOLD—FLEXIBLE
- MUSIC ON HOLD – SOURCES
- NETWORKING
- OfficeServ CONNECT
- OPERATOR GROUP
- OVERFLOW
- OVERRIDE CODES
- PAGING
- PARK ORBITS
- POWER over ETHERNET (PoE)
- PRIME LINE SELECTION
- PRIORITY CALL QUEUING
- PRIVATE LINES
- PROGRAMMABLE LINE PRIVACY
- PROGRAMMABLE TIMERS
- RECALLS
- RECALL TO OPERATOR
- REDIAL REVIEW
- REMOTE PROGRAMMING—PC
- RING MODES
- RING OVER PAGE
- SECRETARY POOLING
- SIMULTANEOUS RINGING
- SINGLE LINE CONNECTIONS
- SIP SERVICES
- SPEED DIAL NUMBERS
- SPEED DIAL BY DIRECTORY
- STATION HUNT GROUPS
- STATION MESSAGE DETAIL RECORDING (SMDR)
- STATION PAIR
- SYSTEM ALARMS
- SYSTEM MAINTENANCE ALARMS
- SYSTEM DIRECTORY
- TENANT SERVICE (1)
- TOLL RESTRICTION
- TOLL RESTRICTION OVERRIDE
- TONE OR PULSE DIALING
- TRAFFIC REPORTING
- TRANSFER
- TRUNK GROUPS
- TWINNING
- UNIFIED VOICEMAIL
- UNIFORM CALL DISTRIBUTION (UCD)
- UNIVERSAL ANSWER
- VIRTUAL EXTENSIONS
- VOICE MAIL
- Voice Over Internet Protocol (VoIP)
- WALKING CLASS OF SERVICE
- WIRELESS LAN
- ACCOUNT CODE ENTRY
- 4.1 SYSTEM FEATURE DESCRIPTIONS
- STATION FEATURES
- 4.2 STATION FEATURES DESCRIPTIONS
- ADD-ON MODULES
- APPOINTMENT REMINDER
- AUTOMATIC HOLD
- AUTOMATIC PRIVACY
- BACKGROUND MUSIC
- BUSY STATION CALLBACK
- BUSY STATION INDICATIONS (BLF)
- CALL COVERAGE KEY
- CALL FORWARDING
- CALL FORWARD OVERRIDE
- CALL LOGS
- CALL PICKUP
- DIRECT STATION SELECTION (DSS)
- DIVERT TO VOICEMAIL
- DO NOT DISTURB (OVERRIDE)
- DO NOT DISTURB (PROGRAMMABLE)
- DOOR LOCK RELEASE
- EXCLUSIVE HOLD
- GROUP LISTENING
- HEADSET OPERATION
- HEARING AID COMPATIBLE
- LINE QUEUING WITH CALLBACK
- LINE SKIPPING
- LOUD RINGING INTERFACE
- MANUAL SIGNALLING
- MESSAGE WAITING LIGHT/INDICATION
- MUTE MICROPHONE/HANDSET
- OFF-HOOK RINGING
- OFF-HOOK VOICE ANNOUNCE (STANDARD)
- ONE TIME DO NOT DISTURB
- ONE TOUCH DIALING KEYS
- ON-HOOK DIALING
- PRIVACY RELEASE
- PROGRAMMABLE KEYS
- PROGRAMMED STATION MESSAGES
- PROTECTION FROM BARGE-IN
- REDIAL
- REMOTE HOLD
- RING MODES
- RINGING PREFERENCE
- SPEAKERPHONE
- STATION LOCK
- TERMINAL STATUS INDICATOR
- TRI-COLORED LIGHTS
- VOLUME SETTINGS
- WALL-MOUNTABLE KEYSETS
- 4.2 STATION FEATURES DESCRIPTIONS
- DISPLAY FEATURES
- 4.3 DISPLAY FEATURES DESCRIPTIONS
- ACCOUNT CODE DISPLAY
- CALL DURATION TIMER
- CALL FOR GROUP IDENTIFICATION
- CALL LOGS
- CALL PROCESSING INFORMATION
- CALLER ID INFORMATION
- CALLING PARTY NAME
- CALLING PARTY NUMBER
- CONFERENCE INFORMATION
- DATE AND TIME DISPLAY
- DIAL BY NAME
- DIALED NUMBER
- ENHANCED STATION PROGRAMMING
- IDENTIFICATION OF RECALLS
- IDENTIFICATION OF TRANSFERS
- MESSAGE WAITING CALLER NUMBER
- OUTSIDE LINE IDENTIFICATION
- OVERRIDE IDENTIFICATION
- PROGRAMMED MESSAGE DISPLAY
- SOFT KEYS
- STOPWATCH TIMER
- TEXT MESSAGING
- UCD SUPERVISOR DISPLAYS
- SAMPLE DISPLAYS
- SAMPLE CALLER ID
- 4.3 DISPLAY FEATURES DESCRIPTIONS
- AUTO ATTENDANT FEATURES
- SAMPLE UCD DISPLAYS
- 4.4 AUTOMATED ATTENDANT FEATURES
DESCRIPTIONS
- APPLICATION BACKUP AND RESTORE
- AUTOMATIC SELF CONFIGURATION
- CALLER ID ROUTING
- CAMP-ON SUPPORT
- FAX DETECTION AND ROUTING
- GLOBAL OPERATOR ACCESS
- INTERRUPTIBLE VOICE PROMPTS
- MENU TREE ROUTING
- MUSIC-ON-HOLD SUPPORT
- MULTIPLE LANGUAGE SUPPORT
- PASSWORD SECURITY
- QUESTION & ANSWER FORMS
- RECORDABLE SYSTEM PROMPTS
- SCHEDULE-ORIENTED CALL PROCESSING
- SPECIAL EVENTS SCHEDULER
- SYSTEM ACTIVITY REPORTS
- TRANSFER DIRECT TO MAILBOX
- VOICE PROMPT PROGRAMMING
- WEB PROGRAMMING
- VOICE MAIL FEATURES
- 4.5 VOICE MAIL FEATURES DESCRIPTIONS
- AVAILABILITY SCHEDULE
- ADMINISTRATION MAILBOX
- ANSWERING MACHINE EMULATION
- AUTOMATICALLY FORWARD MESSAGES
- AUTOMATICALLY LOG IN
- AUTOMATIC SELF CONFIGURATION
- BUSY STATION QUEUING
- CALLBACKS
- CALL BLOCKING
- DATE / TIME STAMP
- DIRECT MESSAGING / QUICK MEMOS
- E-MAIL GATEWAY
- FIND ME
- FLEXIBLE NUMBERING PLAN
- FOLLOW ME
- GROUPING / SORTING OF MESSAGES
- GROUP MAILBOXES
- INDIVIDUALLY DEFINED MAILBOXES AND STATIONS
- KEYSET DISPLAY AND SOFT KEY SUPPORT
- MAILBOX BACKUP AND RESTORE
- MESSAGE DELIVERY OPTIONS
- MESSAGE LENGTH CONTROLS
- MESSAGE NOTIFICATION
- MESSAGE PLAYBACK OPTIONS
- MESSAGE UNDELETE
- MESSAGE UNSEND
- MESSAGE WAITING INDICATION
- MINIMUM PASSWORD LENGTH
- MULTIPLE ALPHABETICAL DIRECTORIES
- MULTIPLE PERSONAL GREETINGS
- NAME ADDRESSING
- NETWORK MAILBOXES (AMIS)
- NIGHT INTERCEPT
- PARK AND OVERHEAD PAGE
- PERSONAL MAILBOX ADMINISTRATION
- PERSONAL SINGLE DIGIT OPTIONS
- PROGRAMMABLE MESSAGE RETENTION
- RETRIEVE PUBLIC CALLER
- SCHEDULE FUTURE DELIVERY
- SUBSCRIBER ADMINISTRATION
- VOICE PROMPTED PROGRAMMING
- UNIFIED VOICEMAIL
- 4.6 SAMPLE SMDR PRINTOUT (WITHOUT CALLER ID)
- 4.7 SAMPLE SMDR PRINTOUT (WITH CALLER ID/ANI NUMBER)
- 4.8 SAMPLE OF UCD EMBEDDED REPORT
- 4.9 UCD CALL STATISTICS
- 4.10 UCD AGENT STATISTICS
- 4.11 SAMPLE TRAFFIC REPORT
- 4.12 TRAFFIC REPORT OVERVIEW
- SYSTEM FEATURES
- PART 5. GENERAL USER INFORMATION
- 5 YEAR WARRANTY