Socket Mobile Digital Phone Card for Data-Capable Mobile Phone - Manual (Page 59)

APPENDIX C: TROUBLESHOOTING | 57
SYMPTOM:
• I get a DISCONNECTED SIGNAL FADED
message on my mobile phone.
POSSIBLE REASONS SOLUTION
You left the mobile coverage area
during the call. Change locations and call again.
SYMPTOM:
• My mobile phone shows that the call has
connected but my communications software
does not.
POSSIBLE REASONS SOLUTION
The call took so long to establish
that the communications software
gave up (timed out). Increase the time-out interval on
your communications software and
try the call again.
SYMPTOM:
• My communications software shows the call
has connected, but my mobile phone does not.
POSSIBLE REASONS SOLUTION
Your call was dropped, but your
communications software is still
waiting before it gives up on the
call. Cancel the call from your
communications software and try
again.
SYMPTOM:
• I cannot receive voice calls.
POSSIBLE REASONS SOLUTION
You have set up your mobile phone
to receive data or fax calls only. Follow the instructions that came
with your phone to configure for
voice calls instead of fax or data
calls. You can usually access this
feature from the phone's menu.
You are engaged in a data call. During data calls, you cannot
receive voice calls. Hang up and, if
necessary, switch your phone back
to voice mode.