Lifescan SureStep Pro - Manual (Page 93)

81
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Error 3
Test Strip The bedside unit
detected a problem
with the position of
the test strip. 1.Clean bedside unit,
especially contact points in
lens area, but
NOTE: Before cleaning,
compare color of test strip
confirmation dot to Color
Chart on test strip bottle. If
glucose level is very high
or very low, take appropri-
ate steps to monitor
patient and provide
medical care.
• Repeat test with new
test strip.
• Do not move test strip
after you insert it. Remove
test strip only when test is
complete.
2.If you continue to get any
error message, obtain a
laboratory result. Take
appropriate steps to
monitor patient and
provide medical care while
awaiting laboratory result.
3.Contact LifeScan for help.
ERROR
POSSIBLE
CAUSE
SOLUTION
BU.book Page 81 Monday, October 28, 2002 11:14 PM