Lifescan SureStep Pro - Manual (Page 94)

Troubleshooting
82
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Error 4
Temperature
Range The bedside unit
detected a
temperature
problem. 1.Repeat test with new test
strip. Make sure bedside
unit and test strip are at
room temperature.
• Do not apply heat or
cold to unit (operating
temperature is 18°–30°C).
2.If you continue to get any
error message, obtain a
laboratory result, and
• Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
• Take appropriate steps
to monitor patient and
provide medical care while
awaiting laboratory result.
3.Contact LifeScan for help.
ERROR
POSSIBLE
CAUSE
SOLUTION
BU.book Page 82 Monday, October 28, 2002 11:14 PM