Help topics, Troubleshooting, General – Polycom Webcam User Manual

Page 26: Help topics troubleshooting, Figure 1-2.help screen (topics)

Advertising
background image

ViewStation EX User Guide

24

www.polycom.com

Help Topics

To access the Help screen:

Click the Help icon.

Figure 1-2.

Help Screen (Topics)

Select the appropriate help topic from this screen. The topics
provide assistance with basic system usage.

Troubleshooting

This section contains basic troubleshooting information. For more
detailed information, refer to the

Troubleshooting

chapter.

General

Following are the most-often encountered problems and their
solutions.

Remote control is not working.

Make sure the batteries are installed. Make sure you are pointing the
remote control at the system’s IR detector. If battery power is low, a
low battery icon appears on the main screen.

Advertising