Polycom Webcam - Manual (Page 277)

Chapter 8 - Troubleshooting
© Polycom, Inc. 2003 275
Remote Control
Symptom Cause Solution
System does not
respond to the
hand-held remote
control. No batteries in the remote control. The green light at the front of the
system should blink with each button
pressed on the remote. control.
Batteries installed incorrectly. Insert batteries with correct +/-
position.
The room lights operate in the 38
khz range and interfere with the
remote control lights. Try turning off the lights in the room
and try the remote control again.
Low battery icon on the
screen. Low battery in the remote control. Replace the batteries in the remote
control with 3 AAA batteries.