GE Industrial Solutions GPS 4812_24 - Manual (Page 20)

Galaxy Power System 4812/24
1 - 4 Introduction Issue 9 Januray 2008
Customer Service Contacts
Customer Service,
Technical Support,
Product Repair and
Return, and
Warranty Service
For customers in the United States, Canada, Puerto Rico, and the US
Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797). This number
is staffed from 7:00 am to 5:00 pm Central Time (zone 6), Monday
through Friday, on normal business days. At other times this number is
still available, but for emergencies only. Services provided through this
contact include initiating the spare parts procurement process, ordering
documents, product warranty administration, and providing other
product and service information.
For other customers worldwide the 800 number may be accessed after
first dialing the AT&T Direct country code for the country where the
call is originating, or you may contact your local field support center or
your sales representative to discuss your specific needs.
Customer Training Lineage Power offers customer training on many Power Systems
products. For information call 1-972-284-2163. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone (Zone 6),
Monday through Friday.
Downloads and
Software
To download the latest product information, product software and
software upgrades, visit our web site at
http://www.lineagepower.com