Technical support, Overview – AMX G3 User Manual

Page 165

Advertising
background image

Color Active-Matrix LCD Touch Panels

Technical Support

157

Technical Support

Overview

Prior to calling AMX for assistance, check your AXlink, power, and cable
connections, and the integrity of your software operating system. Reload the
software to see if something in the program is causing the problem. If the problem
is not resolved, reload the program from a new copy of your master disk. If you still
have a service problem, refer to the list shown in Figure 211 and map (Figure 212)
to determine your team. Then, call your AMX Support Team for technical
assistance.

Sales and support team telephone numbers

Team

Telephone number

Central

800/85-AMX-85 (800/852-6985)

East

800/75-AMX-75 (800/752-6975)

International

+(1) 972-907-6247

Special Projects

800/45-AMX-45 (800/452-6945)

Synergy

800/95-AMX-95 (800/952-6995)

Technical Support

800/93-AMX-93 (800/932-6993)

West

800/55-AMX-55 (800/552-6955)

West

Central

East

Figure 211

Sales and support team

telephone numbers

Figure 212

Sales and support team map

Advertising