Limited hardware warranty – Teledyne LeCroy SAS Suite User Manual User Manual

Page 289

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SASSuite User Manual

Version 6.25

LeCroy Corporation

279

Limited Hardware Warranty

How to Contact LeCroy

Limited Hardware Warranty

So long as you or your authorized representative ("you" or
"your"), fully complete and return the registration card
provided with the applicable hardware product or peripheral
hardware products (each a "Product") within fifteen days of
the date of receipt from LeCroy or one of its authorized
representatives, LeCroy warrants that the Product will be free from defects in materials
and workmanship for a period of three years (the "Warranty Period"). You may also
complete your registration form via the internet by visiting
http://www.lecroy.com/support/register/. The Warranty Period commences on the earlier
of the date of delivery by LeCroy of a Product to a common carrier for shipment to you or
to LeCroy's authorized representative from whom you purchase the Product.

What this Warranty Does Not Cover

This warranty does not cover damage due to external causes including accident, damage
during shipment after delivery to a common carrier by LeCroy, abuse, misuse, problems
with electrical power, including power surges and outages, servicing not authorized by
LeCroy, usage or operation not in accordance with Product instructions, failure to perform
required preventive maintenance, software related problems (whether or not provided by
LeCroy), problems caused by use of accessories, parts or components not supplied by
LeCroy, Products that have been modified or altered by someone other than LeCroy,
Products with missing or altered service tags or serial numbers, and Products for which
LeCroy has not received payment in full.

Coverage During Warranty Period

During the Warranty Period, LeCroy or its authorized representatives will repair or replace
Products, at LeCroy's sole discretion, covered under this limited warranty that are
returned directly to LeCroy's facility or through LeCroy's authorized representatives.

Type of Service

Contact

Call for technical
support…

US and
Canada:

1 (800) 909-2282

Worldwide:

1 (408) 653-1260

Fax your questions…

Worldwide:

1 (408) 727-6622

Write a letter…

LeCroy
Protocol Solutions Group

Customer Support

3385 Scott Blvd.

Santa Clara, CA 95054
USA

Send e-mail…

[email protected]

Visit LeCroy’s web site…

http://www.lecroy.com/

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