Checking the network, Network configuration problems summary – Agilent Technologies E5810A User Manual

Page 114

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Chapter 4

Troubleshooting Information
Checking the Network

Checking the Network

If the E5810 is correctly installed and configured and is operational, the next
step is to check the network installation and configuration. To do this step,
you may need the help of your System Administrator. This section gives
guidelines to check your network.

Network Configuration Problems Summary

Symptom

Possible Cause(s)

Corrective Action(s)

Cannot access
E5810 Web access
(Web Server)

Improper network installation

Check network installation or contact
System Administrator

Missing or improper setup of
network addresses:
- Ethernet (MAC) Address
- IP Address
- Subnet mask
- Default gateway (router)

Try the

ping

command (type ping

<IP_address>

from the MS-DOS

window). If this does not work, contact
your System Administrator.

Incorrect Web Browser Settings

Change Javascript Enabled, Cache
and Page Refresh, and/or Proxy
settings as required. See

Checking

Web Browser Settings”

.

Incorrect password

Unknown or forgotten password

Use the

Preset

button to reset the

E5810 password to the factory default
setting (E5810).

Other Network
Problems

- E5810 Operation Hangs
- SICL Timeout Set to 0

See “

Checking Other Network

Problems”

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