Printer messages, Appendix a printer messages, Error, and see – HP Latex 3000 Printer User Manual

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A

Printer messages

Occasionally you may see messages such as the following in the Internal Print Server window.

There are two types: text messages, which are more informative, and messages containing numerical codes,
which mean that the printer has detected a problem or malfunction.

When one of these messages appears, follow any instructions provided by the printer, and consult the tables
below. If you feel in doubt about the correct response, or if you have followed the recommendation but the
problem persists, call your service representative. See

HP Customer Care Centers on page 292

.

Table A-1

Text messages

Message

Recommendation

{Color} cartridge has expired

You are advised to replace the ink cartridge. See

Remove an ink

cartridge on page 95

.

{Color} cartridge is altered

You are advised to replace the ink cartridge. See

Remove an ink

cartridge on page 95

.

{Color} cartridge is low on ink

Be ready to replace the ink cartridge soon.

{Color} cartridge is missing

Install the correct ink cartridge. See

Insert an ink cartridge

on page 96

.

{Color} cartridge is non-HP ink

You are recommended to install an HP ink cartridge for best
performance.

{Color} cartridge is out of ink

Replace the ink cartridge. See

Remove an ink cartridge

on page 95

.

{Color} printhead is missing

Install the correct printhead. See

Insert a printhead on page 101

.

{Color} printhead out of warranty

The printhead’s warranty has ended, because of the length of
time it has been in operation, because of the volume of ink used,
or because non-HP ink has been used in the system. See the
limited warranty document.

An error has occurred in printhead detection

Remove the printhead, clean any ink from the electrical
connectors on the printhead (do not try to clean the nozzles), and
reinsert the printhead. See

The Internal Print Server recommends

replacing or reseating a printhead on page 285

.

Checking file system

After a dirty power off, the printer performs a file system check,
which will take some minutes.

Checking printer

The printer is completing checks and cool-down cycle after
finishing a job.

Clean drop detector spittoon

You are advised to clean the ink deposits. See

Clean the ink

deposits on page 156

.

Cleaner roll jam.

Go to the Internal Print Server and select the Ink System menu,
then Check cleaner roll. Pull out the printhead cleaning roll
assembly, raise the pinchwheels, wind the roll forward manually,
then lower the pinchwheels and push the assembly back into the
printer.

298 Appendix A Printer messages

ENWW

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