HP Integrated Lights-Out 4 - Manual (Page 121)

When a server is registered for Insight Remote Support, iLO or the Insight RS Hosting Device sends
Active Health System information to HP every 7 days, and sends configuration information every
30 days. The following information is sent to HP:
•
Registration—During server registration, iLO collects data to uniquely identify the server
hardware. This data is sent to the Insight RS Hosting Device (Central Connect) or directly to
HP (Direct Connect).
Registration data includes the following:
◦ Server model
◦ Serial number
◦ iLO NIC address
For more information about registering for Remote Support, see “Registering for Insight Remote
Support by using Central Connect” (page 125) or “Registering for Insight Remote Support by
using Direct Connect” (page 122) .
•
Service events—When service events are recorded, iLO collects data to uniquely identify the
relevant hardware component. This data is sent to the Insight RS Hosting Device (Central
Connect) or directly to HP (Direct Connect).
Service event data includes the following:
◦ Server model
◦ Serial number
◦ Part number of the hardware component
◦ Description, location, and other identifying characteristics of the hardware component
For more information, see “Working with Insight Remote Support service events” (page 127) .
•
Configuration—During data collection, iLO collects data to enable proactive advice and
consulting. This data is sent to the Insight RS Hosting Device (Central Connect) or directly to
HP (Direct Connect).
Configuration data includes the following:
◦ Server model
◦ Serial number
◦ Processor model, speed, and utilization
◦ Storage capacity, speed, and utilization
◦ Memory capacity, speed, and utilization
◦ Firmware/BIOS
◦ Installed drivers, services, and applications (if AMS is installed)
For more information, see “Viewing and sending Remote Support data collection information”
(page 130) .
•
Active Health System—During data collection, iLO collects data about the health, configuration,
and runtime telemetry of the server. This information is used for troubleshooting issues and
closed-loop quality analysis.
For information about the data that is collected, see “Using the HP Active Health System”
(page 176) .
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