HP Integrated Lights-Out 4 - Manual (Page 178)

6. If you have an open case with HP Support, you can email the log file to
[email protected] .
Use the following convention for the email subject: CASE: <HP support case number>.
NOTE: Files that are larger than 15 MB must be compressed and uploaded to an FTP site.
If needed, contact HP Support for FTP site information.
Downloading the entire Active Health System log
Use the following procedure to download the entire Active Health System log.
It might take a long time to download the entire Active Health System log. If you must upload the
Active Health System log for a technical issue, HP recommends downloading the log for the specific
range of dates in which the problem occurred. For instructions, see
“Downloading the Active Health
System log for a date range” (page 176) .
Click the following link for a video demonstration of this procedure: Downloading the HP iLO
Active Health System log . For more HP iLO videos, see the HP iLO University Videos website at
http://www.hp.com/go/ilo/videos .
1. Navigate to the Information
→Active Health System Log page, as shown in
Figure 88 (page 177) .
2. Click Show Advanced Settings.
3. Optional: Enter the contact information to include in the downloaded file.
•
HP Support Case Number
•
Contact Name
•
Phone Number
•
E-mail
•
Company Name
The contact information that you provide will be treated in accordance with the HP Data
Privacy Policy, available at
http://www.hp.com/go/privacy . This information is not written
to the log data stored on the server.
4. Click Download Entire Log.
5. Save the file.
6. If you have an open case with HP Support, you can email the log file to
[email protected] .
Use the following convention for the email subject: CASE: <HP support case number>.
NOTE: Files that are larger than 15 MB must be compressed and uploaded to an FTP site.
If needed, contact HP Support for FTP site information.
Extracting the Active Health System log by using curl
iLO 4 1.30 and later supports extracting the Active Health System log with the curl command
line tool.
You can download curl from the following website: http://curl.haxx.se/ .
To download the Active Health System log by using curl:
1.
Install curl.
2. Open a command window.
3. Enter the following command to download the Active Health System log for a range of dates:
curl "https://<iLO IP address>/ahsdata/ahs.ahs?from=<yyyy-mm-dd>&to=
<yyyy-mm-dd>" -k -v -u <username>:<password> -o <filename>.ahs
178 Using iLO