Unable to connect to ilo ip address, Blocked ilo ports, Troubleshooting alert and trap issues – HP Integrated Lights-Out 4 User Manual

Page 305

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NOTE:

If a network connection is established, you might have to wait up to 90 seconds for

the DHCP server request.

Unable to log in to iLO after installing iLO certificate

Solution: Do not install the iLO self-signed certificate in the browser certificate store. If you want to
install the iLO certificate, request a permanent certificate from a CA and import it to iLO. For
instructions, see

“Administering SSL certificates” (page 67)

.

When you reset iLO to the factory defaults or change the iLO host name, a new self-signed certificate
is generated. If the iLO self-signed certificate is installed permanently in some browsers, you might
not be able to log back in to iLO after the new self-signed certificate is generated.

Unable to connect to iLO IP address

Solution: If the web browser software is configured to use a proxy server, it will not connect to the
iLO IP address. To resolve this issue, configure the browser not to use the proxy server for the IP
address of iLO. For example, in Internet Explorer:
1.

Select Tools

→Internet Options.

2.

Click Connections.

3.

Click LAN settings.

4.

Click Advanced in the Proxy server section.

5.

Enter the iLO IP address or DNS name in the Exceptions box.

6.

Click OK to save the changes.

Blocked iLO ports

Solution: iLO communicates through several configurable TCP/IP ports. If these ports are blocked,
the administrator must configure the firewall to allow for communications on these ports. For
information about viewing and changing the iLO port configuration, see

“Configuring iLO access

settings” (page 55)

.

Troubleshooting alert and trap issues

Table 18 (page 305)

lists the alerts and traps that might occur.

Table 18 Alerts

Description

Alert

This trap is generated when you click the Send Test Alert button on the
Administration

→Management page in the iLO web interface.

Test Trap

The server lost power.

Server Power Outage

The server was reset.

Server Reset

A remote user login attempt failed.

Failed Login Attempt

This is an error condition that is not predefined by the hard-coded MIB.

General Error

The circular log has been overrun.

Logs

The state of the Security Override Switch changed (On/Off).

Security Override Switch

Changed: On/Off

The server could not power on because of insufficient power.

Rack Server Power On Failed

The server was forced to power on manually despite reporting insufficient
power.

Rack Server Power On Manual

Override

The name of the rack was changed.

Rack Name Changed

Troubleshooting alert and trap issues 305

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