Restore factory settings, Factors that affect product performance – HP Color LaserJet CM6030CM6040 Multifunction Printer series User Manual

Page 241

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background image

Mac OS X: Open Print Center, (or Printer Setup Utility for Mac OS X v. 10.3), and double-click
the line for the HP Color LaserJet CM6030 or HP Color LaserJet CM6040.

8.

Verify that you have installed the HP Color LaserJet CM6030 or HP Color LaserJet CM6040 series
printer driver. Check the program to make sure that you are using an HP Color LaserJet
CM6030 or HP Color LaserJet CM6040 series printer driver.

9.

Print a short document from a different program that has worked in the past. If this solution works,
then the problem is with the program you are using. If this solution does not work (the document
does not print) complete these steps:

a.

Try printing the job from another computer that has the product software installed.

b.

If you connected the product to the network, connect the product directly to a computer with
a USB cable. Redirect the product to the correct port, or reinstall the software, selecting the
new connection type that you are using.

Restore factory settings

Use the Resets menu to restore factory settings.

1.

Scroll to and touch

Administration

and then touch

Resets

.

2.

Touch

Restore Factory Settings

and then touch

Restore

.

For more information, see

Resets menu on page 59

.

Factors that affect product performance

Several factors affect the time it takes to print a job:

Maximum printer speed, measured in pages per minute (ppm)

The use of special paper (such as transparencies, heavy paper, and custom-size paper)

Printer processing and download time

The complexity and size of graphics

The speed of the computer you are using

The USB connection

The printer I/O configuration

The amount of printer memory installed

The network operating system and configuration (if applicable)

Printer personality (HP JetReady, PCL, or PS)

NOTE:

Although additional printer memory can resolve memory problems, improve how the printer

handles complex graphics, and improve download times, it will not increase maximum printer speed
(ppm).

ENWW

Solving general problems 225

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