HP Color LaserJet CM6030CM6040 Multifunction Printer series - Manual (Page 291)

Verify communication over the network
If the HP Jetdirect configuration page shows an IP address for the product, use this procedure to verify
that you can communicate with the product over the network.
1. Windows: Click Start, click Run, and then type
cmd
. An MS-DOS command prompt opens.
-or-
Mac: Click Applications, click Utilities, and then open the Terminal application. The terminal
window opens.
2. Type
ping
followed by the IP address. For example, type
ping XXX.XXX.XXX.XXX
where "XXX.XXX.XXX.XXX" is the IPv4 address that is shown on the HP Jetdirect configuration
page. If the product is communicating over the network, the response is a list of replies from the
product.
3. Verify that the IP address is not a duplicate address on the network by using the address resolution
protocol (arp -a) command. At the prompt, type
arp -a
. Find the IP address in the list and compare its physical address to the hardware address that is
listed on the HP Jetdirect configuration page in the section called HP Jetdirect Configuration. If the
addresses match, all network communications are valid.
4. If you cannot verify that the product is communicating over the network, contact the network
administrator.
ENWW Solve network connectivity problems 275