HP LeftHand P4000 SAN Solutions - Manual (Page 239)

Troubleshooting the StoreVirtual VSA license
Table 78 Troubleshooting StoreVirtual VSA licensing
Solution Outcome Examples Issue
Contact your
vendor to A new 60-day
extension will be In the following examples, the StoreVirtual VSAs are in a cluster
when the licenses are applied. License is
insufficient to
authorize
purchase an
upgrade license. started and the
StoreVirtual VSAs
• A 4 TB license is applied to four StoreVirtual VSAs in a
cluster. The 4 TB license allows a maximum of three
StoreVirtual VSAs in a cluster.
features being
used
in the cluster will
be in license
violation.
•
In a cluster with three StoreVirtual VSAs, one StoreVirtual
VSA has 6 TB of capacity. A 4 TB license is applied to the
StoreVirtual VSA that has 6 TB of capacity.
•
In a cluster with three StoreVirtual VSAs, Adaptive
Optimization is enabled. A 4 TB license is applied to each
StoreVirtual VSA. However, Adaptive Optimization requires
a 10 TB or 50 TB license for at least one StoreVirtual VSA.
Contact your
vendor to After the actions
to create or In the following examples, the StoreVirtual VSAs may or may
not be in a cluster when the license is applied. License violation
occurs after
creating or
purchase an
upgrade license. modify the
cluster, or to
• A management group and cluster are created using four
StoreVirtual VSAs with 4 TB licenses applied.
modifying
cluster or
configure tiers, a
•
A fourth StoreVirtual VSA is added to a cluster with three
StoreVirtual VSAs when all the StoreVirtual VSAs have 4
TB licenses. modifying the
StoreVirtual
VSA. new 60-day trial
period is started
and the
StoreVirtual VSAs
•
A StoreVirtual VSA with a 4 TB license can have tiers
configured on multiple devices, even though Adaptive
Optimization requires a 10 TB or 50 TB license.
in the cluster will
be in license
violation.
Contact your
vendor to The legacy
license remains in When upgrading a StoreVirtual VSA to Version 11.0 to use
the higher 50 TB capacity, the license is insufficient to authorize
that capacity.
NOTE: This issue is NOT about upgrading the StoreVirtual
VSA to version 11.0 or later. When upgrading the StoreVirtual
VSA to version 11.0, the StoreVirtual VSA maintains the
original 10 TB license.
Adding a
license fails
purchase an
upgrade license. effect and a
message notifies
you that
additional
capacity needs to
be added to the
upgrade license.
Saving and editing registration and customer information
Make a customer information file for each management group. Then save your customer profile,
registration, and licensing information as a text file for safekeeping.
•
Create or edit your customer profile.
•
Save the information to a safe location. .
NOTE: You must enter the customer information from the management group Registration
Tasks menu. However, you can save the same information from the management group
Registration Tasks menu, or the Feature Registration Tasks menu for an individual storage
system.
Creating or editing the customer information file
1. In the navigation window, select a management group.
2. Click the Registration tab.
3. Click Registration Tasks, and select Edit Customer Information from the menu.
4. Enter or change any of the information on this window.
5. Click OK when you are finished.
Saving and editing registration and customer information 239