Troubleshooting – HP LeftHand P4000 SAN Solutions User Manual
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Figure 35 RAID rebuilding on the RAID Setup tab
Figure 36 Disk rebuilding on the Disk Setup tab
Troubleshooting
Disk drive carrier with older firmware is not detected and drive status is
displayed inconsistently in different tools
If a disk drive carrier is running an older firmware version that the RAID controller in the storage
system does not detect, the controller incorrectly reports the drive as unauthorized and does not
turn on the LEDs. The following POST error message displays during controller initialization:
POST Error: 1709-One or more attached hard drives could not be
authenticated as a genuine HP hard drive. Smart Array will not control
the LEDs to these drives. Please run ACU or ADU to learn which drives
could not be valid.
Additionally, the drive status will display differently depending on the tool being used (for example,
RAID controller utility, CMC, iLO). If you see this POST error message, check the drive status in the
CMC and update the drive carrier firmware.
Troubleshooting
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