Troubleshooting snmp, Running diagnostic reports, List of diagnostic tests – HP LeftHand P4000 SAN Solutions User Manual

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NETWORK-SERVICES-MIB

NOTIFICATION-LOG-MIB

RFC1213-MIB

SNMP-TARGET-MIB

SNMP-VIEW-BASED-ACM-MIB

SNMPv2-MIB

UCD-DLMOD-MIB

UCD-SNMP-MIB

Troubleshooting SNMP

Table 33 SNMP troubleshooting

Solution

Issue

Ensure that the timeout value is long enough for your environment. In complex
configurations, SNMP queries should have longer timeouts. SNMP data gathering is
not instantaneous, and scales in time with the complexity of the configuration.

SNMP queries are timing out

Running diagnostic reports

Use diagnostics to check the health of the storage system hardware. Different storage systems offer
different sets of diagnostic tests.

NOTE:

Running diagnostics helps monitor the health of the storage system or to troubleshoot

hardware problems.

1.

Select a storage system in the navigation window.

2.

Open the tree below the storage system and select Diagnostics.

3.

On the Diagnostics tab, review the list of diagnostic tests available.

The default setting is to run all tests. Customize the set of tests to run by changing which tests
are selected. Clear the check box next to a test to stop that test from running. Click Diagnostics
Tasks and select Check All or Clear All to streamline the selection process.

NOTE:

Running all of the diagnostic tests will take several minutes. To shorten the time

required to run tests, clear the check boxes for any unneeded tests.

4.

Click Diagnostic Tasks and select Run Tests.

A progress message appears. When the tests complete, the results of each test appear in the
Result column.

5.

Optional: When the tests complete, to view a report of test results, click Diagnostic Tasks and
select Save to File.

6.

Select a location for the diagnostic report file and click Save.

NOTE:

If any of the diagnostics show a result of “Failed,” call Customer Support.

List of diagnostic tests

Table 34 (page 98)

shows a sample of the diagnostic tests that are available for the storage system,

including the description of that test and the pass/fail criteria.
For each test, lists the following information:

A description of the test

Pass / fail criteria

Running diagnostic reports

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