HP Photosmart D7460 Printer - Manual (Page 130)

bit. Assuming the equipment is functioning properly, try doing the following things
separately or in combination:
• If there is a long distance between your computer or wireless router and the
HP Photosmart, move them closer together.
• If there are metal objects (such as a metal bookcase or refrigerator) in the
transmission path, clear the path between the HP Photosmart and the computer
or wireless router.
• If a cordless telephone, microwave, or other device that emits radio signals
transmitting at 2.4 GHz is nearby, move it farther away to reduce radio
interference.
• If your computer or wireless router is near an external wall, move them away from
the wall.
Cause: Your network name (SSID) may be at the bottom of the SSID list that is
displayed when you install the HP Photosmart on a wireless network.
Solution: Touch to scroll to the bottom of the list. Infrastructure entries are listed
first, ad hoc last.
Weak signal
Cause: The HP Photosmart is too far away from the wireless router or there is
interference.
Solution: In order to establish a good signal between the HP Photosmart and the
wireless router, you might have to experiment a bit. Assuming the equipment is
functioning properly, try doing the following things separately or in combination:
• If there is a long distance between your computer or wireless router and the
HP Photosmart, move them closer together.
• If there are metal objects (such as a metal bookcase or refrigerator) in the
transmission path, clear the path between the HP Photosmart and the computer
or wireless router.
• If a cordless telephone, microwave, or other device that emits radio signals
transmitting at 2.4 GHz is nearby, move it farther away to reduce radio
interference.
• If your computer or wireless router is near an external wall, move them away from
the wall.
Cannot connect to network during setup
Cause: The equipment is not turned on.
Solution: Turn on the networked devices, such as the wireless router for an
infrastructure network, or the computer for an ad hoc network. For more information
on how to turn on the wireless router, see the documentation that came with your
wireless router.
Cause: The HP Photosmart is not receiving a signal.
Network troubleshooting 129
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