HP Photosmart D7460 Printer - Manual (Page 131)

Solution: Move the wireless router and the HP Photosmart closer together. Then
run the wireless setup again.
For more information, see:
“Integrated wireless WLAN 802.11 network setup” on page 29
Cause: If you manually entered your network name (SSID), you might have entered
it incorrectly.
Solution: Run the wireless setup process again and enter your network name
(SSID) carefully. Remember that the SSID is case-sensitive.
For more information, see:
“Connect to an integrated wireless WLAN 802.11 network” on page 30
Cause: The setting for MAC address filtering might be enabled on your wireless
router.
Solution: Disable MAC address filtering on your wireless router until the
HP Photosmart has successfully connected to your network. If you re-enable MAC
address filtering on your wireless router, make sure the MAC address of the
HP Photosmart is on the list of acceptable MAC addresses.
Invalid WEP key during wireless setup
Cause: If you are using WEP security, you might have entered the WEP key
incorrectly during the wireless setup process.
Solution: During the wireless setup process, you might have entered the WEP key
incorrectly. Some wireless routers provide up to four WEP keys. The HP Photosmart
uses the first WEP key (selected by the wireless router as the default WEP key). Run
the wireless setup process again and be sure to use the first WEP key provided by
the wireless router. Enter the WEP key exactly as it appears in the wireless router
settings. The WEP key is case sensitive.
If you do not know the WEP key, see the documentation that came with your wireless
router for information on how to access the router's Embedded Web Server. You can
find the WEP key by logging onto the router's Embedded Web Server using a
computer on the wireless network.
Invalid passphrase during wireless setup
Cause: During the wireless setup process, you might have entered the WPA
passphrase incorrectly.
Solution: Run the wireless setup process again and enter the correct passphrase.
The passphrase is case-sensitive.
Chapter 12
130 Troubleshooting
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