Ink cartridge problem – HP Photosmart D7460 Printer User Manual

Page 163

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cartridges for the HP Photosmart. To find out the reorder number for all the ink
cartridges that the HP Photosmart supports, see the printed documentation that came
with the HP Photosmart.
For more information, see:

“Replace the ink cartridges” on page 102

Cause: The ink cartridge(s) are not intended for use in this device.
Solution: Contact HP support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.

The following ink cartridges cannot be used after device initialization and must be
replaced

Cause: The wrong ink cartridge(s) are installed.
Solution: The indicated ink cartridge(s) cannot be used after the device has
undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink
cartridges for the HP Photosmart. To find out the reorder number for all the ink
cartridges that the HP Photosmart supports, see the printed documentation that came
with the HP Photosmart.
For more information, see:

“Replace the ink cartridges” on page 102

Cause: The ink cartridge(s) are not intended for use in this device.
Solution: Contact HP support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.

Ink cartridge problem

Cause: The indicated ink cartridge(s) are missing or are damaged.
Solution: Replace the indicated ink cartridge(s) immediately so that you can
resume printing. If there are no ink cartridges missing from the HP Photosmart, the
ink cartridge contacts might need to be cleaned.
If there are no ink cartridges missing from the HP Photosmart, and you still receive
this message after cleaning the ink cartridge contacts, you might have a damaged

Chapter 12

162

Troubleshooting

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