7 support and other resources, Contacting hp, Related information – HP Command View for Tape Libraries Software User Manual

Page 259: Related documentation, Hp websites, Contacting hp related information, Related documentation hp websites

Advertising
background image

7 Support and other resources

“Contacting HP” (page 259)

“Related information” (page 259)

Document conventions and symbols

Contacting HP

Go to

www.hp.com/support/cvtl

for the latest troubleshooting information, firmware updates,

software versions, and documentation.

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Related information

Related documentation

The following documents and websites provide related information:

ESL E-Series Interface Manager poster

ESL9000 Series Interface Manager Replacement Instructions poster

EML E-Series Interface Manager replacement poster

HP StoreEver Command View TL SMI-S Provider installation instructions

HP Enterprise Systems Library (ESL) G3 Tape Library User Guide

You can find these documents from the Manuals page of the HP Business Support Center website:

http://www.hp.com/support/manuals

In the Storage section, click Storage Software or Tape Storage and Media and then select your
product.

HP websites

For additional information, see the following HP websites:

http://www.hp.com

http://www.hp.com/go/storage

http://www.hp.com/support/manuals

http://www.hp.com/support/downloads

http://www.hp.com/go/tapeassure

Contacting HP 259

Advertising