HP Color LaserJet CP3520 Printer Series - Manual (Page 182)

Control panel message Description Recommended action
To continue press OK
41.3 UNEXPECTED SIZE IN TRAY <X>
LOAD TRAY <X> [TYPE] [SIZE]
To use another tray press OK
The product detected a different paper size
than expected.
The prompt to use another tray is displayed
only if another tray has paper loaded.
Load the tray with the size and type of paper
indicated, or use another tray.
41.5 UNEXPECTED TYPE IN TRAY <X>
LOAD TRAY <X> [TYPE] [SIZE]
To use another tray press OK
The product detected a different paper type
than expected. Load the tray with the size and type of paper
indicated, or use another tray if available.
The prompt to use another tray is displayed
only if another tray has paper loaded.
41.7 ERROR
To continue press OK
A temporary printing error has occurred. Try using different paper.
If the error does not clear, turn the product off
and then on.
48.01 TRANSFER UNIT ERROR The transfer belt has dislocated during
printing. Turn product off then on.
If the message persists, contact HP Support
at
www.hp.com/support/cljcp3525 .
49.XXXX ERROR
To continue turn off then on
A firmware error has occurred. This error can be caused by corrupted print
jobs, software applications issues, non-
product specific printer drivers, poor-quality
USB or network cables, bad network
connections or incorrect configurations,
invalid firmware operations, or unsupported
accessories.
1. Turn the product off and then on.
2. If the error returns, the error might be
caused by a network connectivity
problem, such as a bad interface cable,
a bad USB port, or an invalid network
configuration setting. For more
information about solving network
problems, see
Solve connectivity
problems on page 211 .
3. If the error returns, the error might be
caused by the print job, such as an
invalid printer driver, a problem with the
software application, or a problem with
the file you are printing. For more
information about solving print job
problems, see
Solve general problems
on page 164 .
4. if the error returns, upgrading the
product firmware might help resolve the
error. For more information about
upgrading the firmware, see
Upgrade
the firmware on page 157 .
5. If the error still persists after performing
the previous applicable steps, contact
an HP-authorized service or support
provider. (See the HP Support flyer, or
go to
www.hp.com/support/cljcp3525 .)
Table 11-1 Control-panel messages (continued)
170 Chapter 11 Solve problems ENWW