HP Color LaserJet CP3520 Printer Series User Manual

Page 228

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The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.

Cause

Solution

, where <lang> is the two-letter language code for the language that
you are using. If necessary, reinstall the software. See the getting
started guide for instructions.

The Postscript Printer Description (PPD) file is corrupt.

Delete the PPD file from the following hard-drive folder:
Library/Printers/PPDs/Contents/Resources/

<lang>.lproj

, where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the getting started guide
for instructions.

The interface cable might be defective or of poor quality.

Replace the interface cable. Make sure to use a high-quality cable.

A print job was not sent to the product that you wanted.

Cause

Solution

The print queue might be stopped.

Restart the print queue. Open print monitor and select Start Jobs.

The wrong product name or IP address is being used. Another
product with the same or similar name, IP address, or Rendezvous
host name might have received your print job.

Print a configuration page in order to check the product name, IP
address, or Rendezvous host name. Verify that the name, IP address,
or Rendezvous host name on the configuration page matches the
product name, IP address, or Rendezvous host name in the Print
Center or Printer Setup Utility.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

Solution

This problem occurs with some programs.

Try downloading the fonts that are contained in the EPS file to
the product before printing.

Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause

Solution

This error occurs when the software for USB products is not
installed.

When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.

Table 11-2

Problems with Mac OS X (continued)

216 Chapter 11 Solve problems

ENWW

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