X values – HP Color LaserJet CP3520 Printer Series User Manual
Page 184
Control panel message
Description
Recommended action
59.BO CLEANING MOTOR ERROR
REPLACE TONER COLLECTION UNIT
This message appears for one of the
following reasons:
●
The cleaning motor is stuck.
●
The toner collection unit is full.
●
The chute at the top of the toner
collection unit is clogged.
Replace the toner collection unit. See
Change the toner collection unit
on page 146
59.XY ERROR
To continue turn off then on
A temporary printing error has occurred.
Turn the product off, and then turn the
product on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP Support flyer, or go to
.)
60.X ERROR
To continue turn off then on
The tray specified by X is not lifting correctly.
X values
●
2 = Tray 2
●
3 = Tray 3
Follow the instructions on the product control
panel.
62 NO SYSTEM
To continue turn off then on
The product has an internal problem.
Turn the product off and then on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP Support flyer, or go to
.)
66.XY.ZZ SERVICE ERROR
Check cables and turn off then on
The external paper-handling controller has
detected a failure.
Turn the product off and then on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP Support flyer, or go to
.)
68.X PERMANENT STORAGE FULL
To continue press OK
The product NVRAM is full. Some settings
saved in the NVRAM might have been reset
to the factory defaults. Printing can continue,
but some unexpected functions might occur
if an error occurred in permanent storage.
X values
●
0 = Internal memory
●
1 = Removable disk
Press the
OK
button to clear the message. If
the message is not cleared, turn the product
off, and then turn the product on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go to
.)
68.X PERMANENT STORAGE WRITE FAIL
To continue press OK
The product NVRAM is failing to write.
Printing can continue, but some unexpected
functions might occur if an error occurred in
permanent storage.
X values
●
0 = Internal memory
●
1 = Removable disk
Press the
OK
button to clear the message. If
the message is not cleared, turn the product
off, and then turn the product on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP Support flyer, or go to
.)
Table 11-1
Control-panel messages (continued)
172 Chapter 11 Solve problems
ENWW