Solve image quality problems, Example print quality problems – HP Color LaserJet CP3520 Printer Series User Manual

Page 218

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Solve image quality problems

You can prevent most print-quality problems by following these guidelines.

Configure the trays for the correct paper-type setting. See

Configure trays on page 100

.

Use paper that meets HP specifications. See

Paper and print media on page 75

.

Clean the product as necessary. See

Clean the product on page 156

.

Use genuine HP supplies. Print a Supplies Status page to verify that all supplies are current.

For additional help in solving print-quality problems, see the following Web sites:

www.hp.com/go/printquality/cljcp3525

www.hp.com/go/cljcp3525_manuals

. In the White papers section, click the link for the print-quality

troubleshooting document.

Example print quality problems

Some print quality problems arise from use of inappropriate paper.

Use paper that meets HP paper specifications.

The surface of the paper is too rough. Use paper that meets HP paper specifications.

The printer driver setting or paper tray setting might be incorrect. Be sure that you have configured
the paper tray at the product control panel and have also selected the correct driver setting for the
paper that you are using.

The print mode might be set incorrectly, or the paper might not meet recommended specifications.

The transparencies you are using are not designed for proper toner adhesion. Use only
transparencies designed for HP Color LaserJet products.

The moisture content of the paper is uneven, too high, or too low. Use paper from a different source
or from an unopened ream of paper.

Some areas of the paper reject toner. Use paper from a different source or from an unopened ream
of paper.

The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this
solves your problem, consult with the printer of your letterhead to verify that the paper used meets
the specifications for this product.

Several optimize print modes can be used to address print quality issues. See

Print Quality menu

on page 24

.

206 Chapter 11 Solve problems

ENWW

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