To find gateways by using an e‑mail program, To find gateways by using an e-mail program – HP LaserJet 4345 Multifunction Printer series User Manual
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If the first test was successful, send an e-mail to yourself by using the digital-send feature. If
you receive the e-mail, you have successfully configured the the digital-sending feature.
If you do not receive the e-mail, use these actions to resolve issues with the digital-sending
software:
●
Check the SMTP and LDAP gateway addresses to make sure that you typed them
correctly.
●
Print a configuration page. Verify that the LDAP and SMTP gateway addresses are
correct.
●
Make sure that the network is operating correctly. Send an e-mail to yourself from a
computer. If you receive the e-mail, the network is operating correctly. If you do not
receive the e-mail, contact your network administrator or Internet service provider (ISP).
●
Run the DISCOVER.EXE file. This program attempts to find the gateways. You can
download the file from the HP Web site at
.
To find gateways by using an e-mail program
Because most e-mail programs also use SMTP to send e-mail and LDAP to address e-mail
messages, you might be able to find the hostname of the SMTP gateway and LDAP server
by looking at the settings for your e-mail program. In many cases, the SMTP and LDAP
servers are contained under one hostname. After you have the hostname, you can find its IP
address by using the following procedure.
1. At your computer, open the Command Prompt (also known as the MS-DOS prompt).
2. Type
nslookup
followed by a space and then the hostname.
3. Press
Enter
.
When you have found the IP address of the SMTP and LDAP servers, use them to manually
configure digital sending. See
110
Chapter 5 Scanning and sending to e-mail
ENWW