Technical support, Return instructions – Vaisala DM500 User Manual

Page 118

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User's Guide ______________________________________________________________________

116 _________________________________________________________________ M210205EN-D

Please contact Vaisala, send the device for repair,
page 19.

Clock battery failure. Please contact Vaisala, send
the device for repair, page 19.

DMI500 selftest

"C/D/F/L" failed. Let

the service check

the device.

Please contact Vaisala, send the device for repair,
page 19.

*Errors marked with* are shown only in the error history log.

Technical Support

For technical questions, contact the Vaisala technical support:

E-mail

[email protected]

Phone (int.)

+358 9 8949 2789

Fax

+358 9 8949 2790

Return Instructions

If the product needs repair, please follow the instructions below to
speed up the process and avoid extra costs.

1.

Read the warranty information.

2.

Write a Problem Report with the name and contact information
of a technically competent person who can provide further
information on the problem.

3.

On the Problem Report, please explain:
- What failed (what worked / did not work)?
- Where did it fail (location and environment)?
- When did it fail (date, immediately / after a while /

periodically / randomly)?

- How many failed (only one defect / other same or similar

defects / several failures in one unit)?

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