Auto call distribution (acd) settings, Draft 1 – Aastra Telecom 9480i Series User Manual

Page 120

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Administrator Level Options

3-30

41-001160-03, Rev 00, Releaes 2.4

IP Phone Administrator Guide

Auto Call Distribution (ACD) Settings

Parameter in

Aastra Web UI

Parameters in

Configuration Files

Description

Auto Available

acd auto available

Enables or disables the use of the ACD Auto-Available
Timer.

For more information on this feature, see

“Automatic

Call Distribution (ACD) (for Sylantro Servers)”

on

page 5-188

.

Auto Available Timer

acd auto available timer

Specifies the length of time, in seconds, before the IP
phone status switches back to “available.”

For more information on this feature, see

“Automatic

Call Distribution (ACD) (for Sylantro Servers)”

on

page 5-188

.

Draft 1

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