Troubleshooting, Reference, Troubleshooting -92 – Aastra Telecom 9480i Series User Manual

Page 182: Draft 1

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Troubleshooting

The Troubleshooting feature in the Aastra Web UI provides tasks that a system
administrator can perform on the IP phones for troubleshooting purposes. Using
this feature, a system administrator can:

Assign an IP address and IP port in which to save log files

Filter the logs according to severity that get reported to log files

Save the current local configuration file to a specified location

Save the current server configuration file to a specified location

Show task and stack status (including “Free Memory”and “Maximum
Memory Block Size”)

Enable/disable a WatchDog task

View Error Messages

Aastra Technical Support can then use the information gathered to perform
troubleshooting tasks.

Reference

For more information about troubleshooting on the IP Phones, see

Chapter 9,

“Troubleshooting.”

Draft 1

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