Rockwell Automation 1769-IT6 Compact I/O 1769-IT6 Thermocouple/mV Input Module - Manual (Page 82)

82 Rockwell Automation Publication 1769-UM004B-EN-P - March 2010
Chapter 5 Diagnostics and Troubleshooting
Module Inhibit Function Some controllers support the module inhibit function. See your controller
manual for details.
Whenever the 1769-IT6 module is inhibited, the module continues to provide
information about changes at its inputs to the 1769 CompactBus master
(for example, a CompactLogix controller).
Contacting Rockwell
Automation If you need to contact Rockwell Automation for assistance, please have the
following information available when you call:
• A clear statement of the anomaly, including a description of what the
system is actually doing. Note the status indicator state; also note data and
configuration words for the module.
• A list of remedies you have already tried.
• Processor type and firmware number (see the label on the processor).
• Hardware types in the system, including all I/O modules.
• Fault code, if the processor is faulted.