Rockwell Automation 6180P-xxxx Integrated Display Computers with Keypad User Manual - Manual (Page 51)

Rockwell Automation Publication 6180P-UM001C-EN-P - February 2014 51
System Troubleshooting Chapter 5
Diagnostic Utility If you completed the troubleshooting steps and are still having issues, you can use
a diagnostic utility to isolate the issue. This utility determines the cause by testing
computer components.
Computers shipped before January of 2013 include a system diagnostic (green)
CD with this diagnostic utility. If you need a copy of the CD, please contact your
local distributor or Rockwell Automation representative, or use the resources on
the back cover of this publication.
By using the diagnostic utility, you can perform an initial diagnosis without
disconnecting or moving your computer. No software is installed nor does the
utility affect any software already installed. Depending on the tests selected, the
process can take as little as five minutes or as long as eight hours. After the
diagnostic utility is run, you can generate a report for analysis by a technical
support representative, expediting any necessary repair process.
Load the System Defaults If the computer fails after you make changes in the set-up menus, load the system
default settings to correct the error. These default settings have been selected to
optimize your computer’s performance.
Follow these steps to load the system defaults.
1. Restart the computer as specified in Restart the Computer on page 41 .
2. During POST, press F2 to access the BIOS set-up utility.
3. Depending on your computer series, press or select the system defaults and
exit the BIO set-up utility.
TIP Use the arrow keys on a keyboard to navigate between BIOS menus
and menu selections.