6 troubleshooting, 1 error list, 1 rack unit – Metrohm 889 IC Sample Center User Manual

Page 46: Error list, Rack unit

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6.1 Error list

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889 IC Sample Center

6 Troubleshooting

The 889 IC Sample Center is controlled by the MagIC Net

™ PC software.

If a problem occurs which is directly related to the 889 IC Sample Center,
then an error number will be identified in a message window. The signifi-
cance of the error numbers is listed in the following chapter.

6.1

Error list

6.1.1

Rack unit

Problem

Cause

Remedy

Error 294

The Home sensor of the
rack holder has not been
activated.

1. Switch off sample changer.
2. Slide the rack holder carefully back and

forth and remove possible obstacles.

3. If possible, slide the rack holder backwards

right to the stop.

4. Switch on sample changer.

If the error occurs again, please call the
Metrohm Service.

Error 295

The current position of the
rack holder deviates more
than 2 mm from the Home
position.

1. Switch off sample changer.
2. Slide the rack holder carefully back and

forth and remove possible obstacles.

3. If possible, slide the rack holder backwards

right to the stop.

4. Switch on sample changer.

If the error occurs again, please call the
Metrohm Service.

Error 296

The Home sensor has not
been deactivated.

If in one of the following steps the rack
holder has to be moved: first switch off the
sample changer.

Ensure that the transport safeguard (foam
material) has been removed from the sam-
ple chamber.

Remove other possible obstacles in the
area of the rack holder.

If the error occurs again, please call the
Metrohm Service.

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